ScanGenAI Privacy Policy

Last Updated: December 2025

1. Introduction

ScanGenAI ("the App", "we", "our", or "us") is a mobile application developed to allow users to scan documents, extract text, and generate AI-powered results.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use the App.

By using ScanGenAI, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Camera Access

ScanGenAI requests access to your device's camera solely for the purpose of:

  • Scanning documents
  • Taking pictures for text extraction
  • Capturing images to be uploaded to our server for Optical Character Recognition (OCR) processing.

We do NOT:

  • Record video
  • Access your camera without your action
  • Use the camera for any purpose other than scanning

No camera data is collected unless you actively capture an image.

2.2 Images & Files

When you scan or upload images:

  • The app sends images to our server for OCR/AI processing, they are temporarily stored only for processing and are then deleted.
  • We do not sell or share your images with third parties.

2.3 Usage Data

We may collect anonymous usage data such as:

  • App performance metrics
  • Crash logs
  • Device model and OS version

This data helps improve stability and functionality. No personal information is included.

2.4 Account Information

ScanGenAI includes user accounts, we collect email address, password (encrypted), and profile information.

All data is stored securely and never shared with unauthorized parties.

3. How We Use Your Information

We use collected data to:

  • Enable core features (scanning, OCR, generation)
  • Improve app performance and reliability
  • Personalize the user experience
  • Provide customer support
  • Maintain security

We never sell user data.

5. Data Retention

We keep data only for as long as necessary:

  • Images sent for processing are deleted after processing
  • Logs are retained for system safety and compliance

You may request data deletion at any time.

6. Security

We use industry-standard security measures to protect your data, including:

  • Encrypted communication (HTTPS)
  • Secure server storage
  • Access control

However, no system is 100% secure.

7. Your Rights

Depending on your region, you may have rights to:

  • Access your data
  • Request deletion
  • Request correction
  • Opt out of analytics
  • Withdraw consent

To make a request, contact us using the information below.

8. Children's Privacy

ScanGenAI is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted with a new "Last Updated" date.

Continued use of the App means you accept the updated policy.

10. Contact Us

If you have questions or requests about this Privacy Policy, you can reach us at: